A Small Business, Made for Dogs

Comfort Your Dog Can Feel, Every Day

Practical everyday essentials for a happier dog, with free EU & UK shipping and 14-day returns on every order.

  • Free EU & UK shipping
  • 14-day returns
  • No surprise import fees
  • Secure checkout
  • Real human support
  • Free EU & UK shipping
  • 14-day returns
  • No surprise import fees
  • Secure checkout
  • Real human support

Secure checkout

Protected payments, every order

Free shipping

On every order, EU & UK

14-day returns

Not right? Send it back

Real support

A real person replies, usually within a day

Independent, hands-on and here to help

Kip & Wag is an independent pet supplies brand based in Malta, serving dog owners across the EU and UK. We hand-pick every product in our range, write every description ourselves, and every email is answered by a real person, usually within one business day.

Secure, encrypted checkout · Free tracked shipping · 14-day right of withdrawal on every order.

Read our story

Questions, answered

How long does shipping take?

Most orders arrive in 7-15 business days. You'll get a tracking link by email as soon as it ships, and any EU customs or duty charges are already factored into the price, so there are no surprise fees on delivery.

Who runs Kip & Wag?

Kip & Wag is an independent, VAT-registered pet supplies business based in Malta (EU). You can reach us any time at hello@kipandwag.com, and our full business details are on our Contact Information page.

What's your returns policy?

As an EU consumer you have a 14-day right of withdrawal on every order, no reason required. If anything arrives damaged or incorrect, we'll send a replacement or full refund at no cost to you.

Is checkout secure?

Yes. Payments are processed securely by Shopify over an encrypted connection, and we never see or store your full card details.

Do you ship to my country?

We currently ship across the EU and UK with free shipping on every order. Delivery estimates are shown at checkout before you pay. More answers on our FAQ page.